Shipping costs vary, depending on location. All shipping costs are calculated at checkout. Once your order is placed, you will receive a shipping confirmation email within 1-5 business days, providing the estimated arrival time. Tracking numbers will be included in all shipping confirmation emails. Domestically shipped packages are typically delivered within 5-10 business days. International shipping time varies based on location. If an item is out of stock, our site will reflect that and so will an email. Our items remain on pre-order as we are a slow fashion brand, and we may need time to restock our products.
You can return any item purchased on Eunoia within 7 days of the delivery date if the item arrived damaged. You have to return the damaged item, with the tags, unworn, unused, and the sanitary tag in place, and in the accompanying garment bag, and Eunoia swims tag. If these conditions are not met then we cannot offer you a return.
For damaged items, please contact firstname.lastname@example.org
We only offer exchanges within 14 days of the delivery date for store credit, if you have changed your mind about the item, but it did not arrive damaged.
The item when returning it to us has to be unused, unworn, in original condition, with the sanitary tag in place, with the accompanying garment bag, and Eunoia swims tag. If these conditions are not met then we cannot offer you an exchange for store credit. It is upon the customer's expense to send us back the unwanted item.
We do not accept returns that were bought on sale or with a discount.
For items to be exchanged for store credits, please contact email@example.com